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Most items are shipped within 5 business days of payment being received. For items that are not in stock or items that are supplied to us from different companies, an approx timeframe is shown on the order page for each item. If there are to be any longer delails than these we will email you the status of the order individually, as these may take three weeks or more to ship.
All prices shown on the website in US Dollars are tax free. Customers that place orders in countries outside of the EU are eligable for this tax free option and will be charged this price for the item purchased. Customers within the EU will be charged the Euro price shown on the website with the VAT added to this at 21.5%. This will then convert to the currency that the card has been issued in, going by the banks current exchange rate on the day the charge is completed. All prices shown in UK sterling are an approximate value of the item minus the VAT, all UK customers will be charged in Euros.
US Orders
For orders shipped to the US by registered mail allow 2-3 weeks for delivery, from the time the item is ready and leaves our premises. This timeframe is pending no delay at customs.
For orders shipped to the US by Federal Express allow three working days for delivery, from the time the item is ready and leaves our premises. This timeframe is pending no delays at customs.
Delivery to other countries does vary, please contact us for further information. Registered Post costs an additional US $10.00 and shipping times vary from one week to up to 4 weeks or more. We will get you a quote on the cost of Federal Express shipping to your country as well as the time frame involved once the item has been shipped. Please supply us with a full shipping address and postal code.
Customs and Excise Duty Charges are the responsibility of the person receiving the parcel and these vary from country to country so you can check this with your local Customs offices. |